FAQs

What products does One Guys Cafe offer?

We offer high-quality coffee and teas, carefully sourced and crafted for an exceptional experience.

Do you sell both ground and whole bean coffee?

Yes! We offer both ground and whole bean options to suit your brewing preference.

Do you offer subscriptions for coffee and tea?

At the moment, we do not offer subscriptions, but stay tuned for updates!

How long does shipping take?

We aim to ship orders within 2-3 days after they are received.

Do you ship internationally?

Currently, we do not ship internationally.

What is your return/refund policy?

Since coffee is perishable, we are unable to accept refunds for incorrect orders. However, we want you to be happy with your coffee! If you experience any issues or are unsatisfied with your purchase, please contact us within 15 days of your order date.

How should I store my coffee and tea for freshness?

To maintain freshness, make sure to reseal the package tightly after each use.

Are your coffee and teas ethically sourced?

Yes, we are committed to offering ethically sourced products.

Do you offer wholesale or bulk ordering?

Wholesale and bulk ordering options depend on your needs. Please email us at Support@oneguyscafe.com for more details.

How can I contact customer support?

You can reach us at Support@oneguyscafe.com for any inquiries.

Are your coffee and tea organic or fair trade?

Yes, we prioritize organic and fair-trade options in our selection.

Do you have a loyalty program or rewards system?

Not yet, but keep an eye out for future announcements!